Legal
Privacy Policy
This Privacy Policy explains how www.espaceclient-lcl.net (“we”, “us”, “our”) collects, uses, and shares information when you use our website and services. If you have questions, contact us at email@www.espaceclient-lcl.net.
Information we collect
We collect information you provide directly and information collected automatically when you use our site.
Information you provide
- Newsletter sign-up: email address, and optional name fields.
- Messages: information you submit through forms or support channels.
- Preferences: topic selections or format preferences (e.g., text vs. HTML emails).
Information collected automatically
- Device & usage data: IP address, browser type, pages viewed, referring/exit pages, timestamps.
- Approximate location: derived from IP address (country/region level).
- Log data: error logs and performance metrics to keep the site reliable.
If you subscribe, our emails may include standard tracking (e.g., opens/clicks) to measure engagement and improve content. You can opt out anytime by unsubscribing.
How we use information
We use information to operate, improve, and secure our services, including to:
- Provide the newsletter and deliver updates you request.
- Personalize content based on your preferences (if provided).
- Maintain and improve website functionality, performance, and user experience.
- Detect, prevent, and address fraud, abuse, and security incidents.
- Comply with legal obligations and enforce our terms.
Legal bases may include consent (e.g., newsletter subscription), legitimate interests (e.g., security and analytics), and compliance with legal obligations, depending on your jurisdiction.
Data retention
We keep personal information only as long as necessary for the purposes described in this policy, including to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.
- Newsletter data: retained until you unsubscribe, then removed or anonymized within a reasonable period.
- Logs/security data: retained for a limited period for security and reliability.
Security
We use reasonable administrative, technical, and organizational measures to protect information (e.g., access controls, encryption in transit where supported). No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Your rights and choices
Depending on where you live, you may have rights regarding your personal information, such as:
- Access, correct, or delete your information.
- Object to or restrict certain processing.
- Withdraw consent (where processing is based on consent).
- Receive a copy of your information (data portability).
To unsubscribe from emails, use the unsubscribe link in any newsletter email or contact us at email@www.espaceclient-lcl.net.
We may need to verify your identity before fulfilling certain requests.
International transfers
If you access our site from outside the country where our servers or providers are located, your information may be transferred across borders. We take steps to protect information in accordance with applicable law (for example, using contractual safeguards where required).
Children’s privacy
Our services are not directed to children under 13 (or the age defined by local law), and we do not knowingly collect personal information from children. If you believe a child provided us personal information, please contact us so we can delete it.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Effective date” above. If changes are material, we will provide additional notice where required.
Contact
For questions or requests about this Privacy Policy, contact:
- Email: email@www.espaceclient-lcl.net
- Company: www.espaceclient-lcl.net
- Address: 1234 Market Street, Suite 500, San Francisco, CA 94103, USA